As of July 8, 2020
SLIMMING processes personal data when delivering products and in contact with customers. Your privacy is important to SLIMMING. SLIMMING complies with data protection laws. This means that your personal information is safe with us and we always use it correctly. In this privacy statement we explain what we do with personal data that we receive from you. If you have any questions or would like to know exactly what we are storing for you, please contact SLIMMING.
Processing Purposes
SLIMMING processes your personal data for the following purposes:
Creating your website account;
Subscribe;
Processing an order;
Delivery of your order;
Send emails with offers;
Handling questions via the contact form;
Handling customer service questions.
You must first register during the ordering process. You must then provide personal information. You will receive a user account that you can log into to view, change and/or delete data. We use your name, address, phone number, email address, IP address, billing address and payment information. We need this information as part of the contract we have with you. We store this information until you delete your user account. We also store this information so you don't have to fill it in all the time and it's easier for us to contact you if necessary. You can change your account information or log out of your account at any time.
You can register with us, whereby we use your personal data to process the payment. For this purpose we use your billing address, telephone number, payment data, e-mail address, name and address and IP address.
We need this information as part of the contract we have with you. We will retain this information for two years after termination and seven years thereafter (legal retention requirement).
If you place an order with us, we use your personal data to process the order properly. We can then pass on your personal data to our delivery service in order to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this purpose we use your payment details, name and address, IP address, email address, telephone number and billing address. We are legally obliged to do this. We keep this information until your order is completed and for seven years thereafter (legal retention).
You can ask us questions using the contact form. When you use the contact form, we ask for your customer data (e-mail address, telephone number, name, address and customer number). We keep this information until we are sure you are happy with our response and up to six months thereafter. This way we have the information for follow-up questions at hand. It also allows us to train our customer service to become even better.
Our customer service can be reached by phone and email. In order to be able to help you quickly with questions, we use your data and create notes that we keep. Handy if you contact us again. Details of the conversation and/or any email exchange with you will be recorded. In this way you help us to analyze and improve our services.
We work with certain companies who may receive your personal information from us. With the exception of the partners described above, we never pass on your personal data to other companies or institutions unless we are legally obliged to do so (e.g. by police order in the event of a suspected criminal offense). .
The websites use cookies. We use functional cookies. Functional cookies are small files that we use to make the website more secure and accessible. When you visit the website for the first time, we will display a message explaining cookies. We ask your permission to use these cookies.
The security of personal data is very important to us.
To protect your privacy, we take the following measures:
Once received, the data is stored in a separate, protected system. We take physical measures, such as locks and safes, to protect access to the systems where personal information is stored. We use secure connections (Secure Sockets Layer or SSL). , which stores all the information between you and our website when you enter your personal information.
We will update this privacy statement as necessary. Therefore always note the above date and check regularly whether there are new versions. We will do our best to post changes separately.
If you have any questions or would like to know what personal data we hold about you, please feel free to contact us. You can also ask us to change or delete your data. If we process your personal data on the basis of your consent, you can withdraw your consent at any time, after which we will stop processing.
Always make it clear who you are so that we can be sure that we are correcting or removing information from the right person.
If you feel that we are not helping you properly, you have the right to lodge a complaint with the supervisory authority, the Dutch Data Protection Authority.
If you have any questions after reading this privacy policy, you can contact us here: support@timegreen.net
In order to be able to offer you Klarna's payment methods, we may pass on your personal data in the form of contact and order details to Klarna during the payment process, so that Klarna can assess whether you are eligible for Klarna's payment methods payment methods to suit your needs. Your transmitted personal data will be processed in accordance with Klarna's data protection declaration.